Privacy Policy

This Privacy Policy explains how Data Solutionz Limited ("Data Solutionz", "we", "us", or "our") collects, uses, and protects your personal data when you visit datasolutionz.co.uk or interact with our services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Data Solutionz Limited is a company registered in England and Wales. We are the data controller responsible for your personal data. For any privacy-related questions, contact us at hello@datasolutionz.co.uk.

What data we collect

We collect personal data only when you provide it voluntarily or when it is generated through normal use of our website:

• Contact form: your name, email address, chosen subject, and the content of your message.
• Chat widget: the messages you send to our AI support assistant during a chat session.
• Technical data: standard server logs including IP address, browser type, device information, and pages visited, generated by our hosting provider.

How we use your data

We use your personal data for the following purposes:

• To respond to enquiries submitted through our contact form.
• To operate the AI chat assistant and answer your questions about our portfolio.
• To monitor the security, performance, and reliability of our website.
• To comply with our legal and regulatory obligations.

We do not sell your personal data and we do not use it for automated decision-making or profiling.

Lawful basis for processing

Under UK GDPR, we rely on the following lawful bases: your consent (when you submit the contact form or start a chat), our legitimate interests (to run and secure our website and respond to business enquiries), and legal obligation (where we are required to retain records).

Who we share data with

We use a small number of trusted service providers to operate this website. Each processes your data only on our instructions:

• Vercel Inc. — website hosting and serverless functions.
• Resend — delivery of contact form submissions to our inbox.
• Anthropic, PBC — processes chat widget messages to generate responses via the Claude API.

Some of these providers are based outside the UK. Where personal data is transferred internationally, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or Standard Contractual Clauses.

How long we keep data

We retain contact form enquiries for as long as necessary to respond and maintain a reasonable business record, typically up to 24 months. Chat messages are retained only as long as needed to operate and debug the service. Server logs are retained according to our hosting provider's standard retention period.

Cookies

We do not use tracking or advertising cookies. Our site may set strictly necessary cookies required for basic operation and security. We do not require a cookie consent banner because we do not deploy non-essential cookies.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.

To exercise any of these rights, email hello@datasolutionz.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. All traffic to our website is encrypted in transit using HTTPS.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated on this page.